Privacy Policy

Who We Are

Webcodexa ("we", "our", "us") is a digital agency based in Lucknow, Uttar Pradesh, India, offering web development, Android app development, graphic design, SEO, paid advertising, web hosting, and website maintenance services. Our website address is https://webcodexa.com.

This Privacy Policy explains what personal data we collect when you visit our website or engage our services, why we collect it, and the rights you have over your information.

Information We Collect

We collect information in two ways:

Information you give us directly:

• Name, email address, phone number, and message — when you fill in our contact form or request a quote.
• Business details (website URL, business type, project requirements) — shared during consultations.
• Payment details — processed securely through third-party payment gateways; we never store card data.

Information collected automatically:

• IP address, browser type, operating system, referring URL, and pages visited — via server logs and analytics tools.
• Cookie identifiers and session data — see our Cookies section below.
• Approximate geographic location derived from IP address.

How We Use Your Information

We use your data only for legitimate business purposes:

• To respond to enquiries, send quotes, and communicate about your project.
• To deliver contracted services (web development, SEO, hosting, etc.).
• To send service-related updates such as invoices, project milestones, or maintenance alerts.
• To improve our website performance and understand how visitors use it.
• To run remarketing campaigns if you have consented to advertising cookies (see below).
• To comply with applicable Indian laws and regulations.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to ensure the site works correctly and to help us understand how visitors navigate it. We use the following categories:

• Essential cookies — required for basic site functionality (e.g., form submissions, navigation). These cannot be disabled.
• Analytics cookies — we use Google Analytics to understand traffic sources, popular pages, and visitor behaviour in aggregate. No personally identifiable information is shared.
• Advertising cookies — if you visit via a Google Ads or Meta Ads campaign, conversion tracking cookies may be set to measure campaign effectiveness.

You can control or delete cookies through your browser settings at any time. Disabling analytics or advertising cookies will not affect your ability to use the site.

Third-Party Services

We use trusted third-party tools to operate our business. Each has its own privacy policy that governs its data handling:

• Google Analytics & Google Ads — website analytics and advertising.
• Meta (Facebook/Instagram) Ads — social media advertising and pixel tracking.
• WhatsApp Business — client communication via our verified business account.
• Payment gateways (Razorpay / PayPal) — secure billing for Indian and international clients.
• Hosting providers — our servers are hosted with reputable providers under confidentiality obligations.

We only share the minimum data needed with each provider and ensure they comply with applicable data-protection standards.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

• Contact/enquiry data — kept for up to 2 years to follow up on potential projects.
• Client project data — retained for the duration of the engagement and up to 3 years after project completion for support and legal reference.
• Financial/invoicing records — retained for 7 years as required by Indian tax law.
• Analytics data — anonymised and aggregated; retained per Google Analytics' default retention settings.

You may request deletion of your data at any time (subject to legal retention obligations) — see Contact Us.

Your Rights

As a data subject, you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to update inaccurate or incomplete data.
• Deletion — request that we erase your data where there is no legal obligation to retain it.
• Objection — object to us using your data for direct marketing at any time.
• Data portability — request your data in a machine-readable format where technically feasible.
• Withdraw consent — if processing is based on consent, you may withdraw it at any time without affecting past processing.

To exercise any of these rights, email us at info@webcodexa.com. We will respond within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• HTTPS encryption across all pages of our website.
• Restricted access — only authorised team members can access client data.
• Regular security audits and software updates.
• Secure, password-protected project management and communication tools.

No method of transmission over the internet is 100% secure. If you believe your data may have been compromised, please contact us immediately at info@webcodexa.com.

Children's Privacy

Our services are intended for businesses and adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will always indicate when the most recent revision was made. Continued use of our website after any change constitutes acceptance of the updated policy. For significant changes, we will notify active clients via email.

Contact Us

For any questions, data requests, or privacy concerns, please reach out:

• 🏢 Webcodexa — Lucknow, Uttar Pradesh, India
• 📧 info@webcodexa.com
• 📞 +91 95111 15594
• 💬 WhatsApp Us